One person asks for help organizing an idea. Another wants to understand a screen. Someone is creating, studying, working, or just testing a question that came up in the moment.

The tool can help in one of these situations and make another more difficult. Sometimes it keeps up with the context; sometimes it answers a different question from the one the person tried to ask. And there are also people who had a good experience, with no friction to recount.

People with varied appearances and tasks talk in pairs and small groups with colorful robots, in an open scene with no one person as the protagonist.
The same tool can encounter different tasks and contexts.

There is no single experience that represents all people. The task, the moment, and the way of communicating change what is needed — and what works.

Kuaapy wants to hear diverse accounts as it designs the services it is developing. It's worth telling what surprised you, what irritated you, what you improvised, or what you would have liked the tool to have done. A short account, or one that offers a different view, also helps.